This privacy notice is in place to inform our customers how Solasta Dance Academy use and protect their personal data. Solasta Dance Academy is committed to protecting your (including your dependants’) personal information. We are committed to providing a safe environment for all our customers, employees, casual and freelance workers and everybody who comes into contact with us, both physically and virtually (online). This Privacy notice relates to the use of any personal information provided to us online or via application forms, telephone, email exchange, letters or correspondence.
Who We Are
Solasta Dance Academy acts as the data controller for the purpose of Data Protection Law.
When Do We Collect Personal Data?
The term ‘personal data’ is any information relating to an identified or identifiable living individual.
When you participate in or sign up to any of the Solasta Dance Academy classes, activities or workshops we may collect and store personal information about you.
We may collect personal data when you:
Complete an enquiry form on the website
Enrol in a class or workshop
Contact us via Facebook
Respond to a survey or online form
Visit us and/or speak to a member of staff or a volunteer
What Personal Data Do We Collect?
The type of information we collect depends on the reason for your relationship with us.
We may collect and hold:
Your full name
Your contact information including email address, telephone number and postal address
Your contact preferences
Medical information relating to your pupils if the parent/guardian considers it necessary to disclose in order for safe and effective dance training.
Invoice and payment history
Other information relating to surveys or feedback
Pupil information including photographic images taken during your training here at Solasta Dance Academy
We do not collect special category personal data from our customers relating to their health, race, religious beliefs and political opinions unless there is a clear reason for doing so, such as providing additional access requirements at an event, course or performance. We only use this information to ensure we provide the best possible level of service and enable you to continue engaging with us.
Depending on your settings or privacy policies for social media like Facebook, LinkedIn, Instagram or Twitter, you may give us permission to access information from those accounts or services.
How We May Use Your Personal Data
We always endeavour to be fair and transparent with how we use your information and ensure at all times that your information is protected.
The personal data you provide may be used:
To provide a service or fulfil a purchase
To process payments by debit/credit card or by setting up direct debits
To invite you to participate in relevant surveys
For marketing purposes when specific consent has been given
To better understand your preferences in order to tailor our communications to suit your interests
To analyse and improve the services we may provide
For security purposes
To act in accordance with the School’s Child Protection Policy
We will not hold more information than required and will ensure all personal data held is kept up to date and used only for its specific purpose(s) outlined in the policy. The retention policy will vary according to the purpose and may be contingent on circumstances when required to keep the data on the grounds of legal obligation and legitimate interest.
We will not sell, rent, trade or distribute your personal data to any third parties for marketing purposes unless we have received your prior permission to do so. Data may be shared with trusted service providers who are authorised to act on the School’s behalf and have entered into data processing agreements with us. These services may include payment processing, event ticketing, database services, examination awarding bodies, website hosting and email delivery services. In these circumstances your data will only be used for the agreed purpose relating to the service that they are providing. We do not transfer any personal data to countries outside of the European Economic Area (EEA).
We may occasionally hold or use personal data on the grounds of ‘legitimate interest’. In broadest terms, this means that we can process personal information if we have a genuine and legitimate reason and we are not harming any of your rights and interests.
Before using this basis, we carefully consider and balance any potential impact on you and your rights.
How We Protect Your Personal Data
All information you provide to us is stored on our secure servers. Any personal information retained is kept confidential and stored in a secure, password protected, database that is only accessible by relevant members of staff.
Wherever you are asked to submit personal data there will be an option for you to select the type of communications you wish to receive. You have the right to update your preferences at any time by contacting us at email@example.com
The accuracy of your personal data is important to us and you have the right to update the personal data that we hold. Please help us keep our records up to date by notifying us when your personal data changes.
If you ask for your data to be removed, we will keep the minimum amount of information to ensure we adhere to your request. Please note however that we may have a lawful reason to hold or use the personal data in question which does not require consent.
You have the right to ask us not to hold or use your personal data however this does mean we may not be able to provide you with the full range of services that are offered.
Under the Data Protection Act 1998, or after 25 May 2018, the General Data Protection Regulation, you have the right to request full details of your personal data that is held by us. To make this request please contact firstname.lastname@example.org, including a description of the information you would like to see together with proof of identity.
We will update this notice from time to time. Any substantial changes that affect your rights will be provided to you directly as far as is reasonably practicable.